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    Home > client success story

  • client success story

    Couple who were unable to afford food finally have desperate situation resolved nine months on thanks to Citizens Advice South Gloucestershire

    Citizens Advice South Gloucestershire is highlighting how it helped a couple after they were left unable to afford food.

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    ‘Very reassured’ – success story of the month – Kate’s client

    A food bank client felt “very reassured” after Kate was able to secure her a grant for a new fridge.

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    ‘So caring, helpful and kind’ – success story of the month – Yvonne’s client

    A victim of domestic abuse who faced unprofessional, threatening behaviour from a bailiff was full of gratitude for our service.

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    ‘Extremely helpful’ – success story of the month – Kate’s client’s broadband saving

    Our Foodbank Project Adviser Kate was able to help a client get a broadband saving of £27 per month.

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    ‘A diamond’ – Success story of the month – Peter’s client

    A client who had been left upset and confused about her switch to Universal Credit described Peter in our Help To Claim team as a “diamond”.

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    Energy problem – client says ‘the kindness was overwhelming’ following help from our Adviser

    A client was full of praise for our Adviser Angus after he helped clarify her rights in an unusual energy problem.

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    ‘No one would help’: Success story of the month – Jacky’s client

    A client has thanked Citizens Advice South Gloucestershire – saying the charity helped her when no one else would.

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    ‘He made me smile’: Success story of the month – Peter’s client

    ‘He made me smile’: A client who became homeless as a result of escaping domestic abuse was helped by Peter of our Help To Claim team.

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    ‘Excellent’ service – our client on the Help To Claim service

    A client described the service she received from Help To Claim as “excellent” and praised our Adviser Peter’s communication skills.

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Citizens Advice South Gloucestershire is a registered charity (1037480) and registered company limited by guarantee (02715290).
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