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    • Research and campaigns
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      • 2024 Community Fundraising News
  • Latest News
    • Weekly Round-Up
    • Press releases
    • In the media
    • Blog
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      • Donate Today
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      • In Memory donations
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      • Reasons to Volunteer
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    Home > Accessibility

  • Accessibility

    We’ve endeavoured to make this website usable and accessible to a wide range of users. This page explains some of the features which should make this site easier to use. There are also links to other websites that can help you. If you are experiencing any problems accessing the information on this site call us on 01525 374589.

    Accessible features

    • Each page has a link (within the footer) to the site map listing all the pages within our site.
    • You can use the keyboard to access all pages of this site.
    • Images have alternative descriptive text.

    Change the text size

    Internet Explorer: Tools Menu / Zoom / Zoom in or Zoom out

    Google Chrome: Menu / use + & – beside Zoom

    Firefox: Menu / use + & – at top of block

    Safari: View / Zoom In or Zoom Out
    View / Zoom Text Only / Zoom In or Zoom Out

    Navigating this accessible site

    • You can access the main sections of this website from the main menu bar.
    • You can access each sections’ navigation either from the drop-downs from the main menu bar or from the landing page of each section.
    • A site map lists all pages on the website (in the Footer).
    • A search facility is available on every page (in the Footer).
    • You can reach the homepage by clicking on the Citizens Advice logo.
    • Links to pages that give you legal information are at the bottom of the footer menu.

    Downloading documents

    Most documents on this site are in PDF format. You can download a free PDF reader http://get.adobe.com/uk/reader/otherversions/. If you require any documents in a different format or size to make it accessible please contact us.

    Adapt your computer to make the web more accessible

    To find out ways to adapt your computer specifically for your requirements visit the BBC My Web, My Way http://www.bbc.co.uk/accessibility/ website.

    Accessibility compliance

    This site has been developed in accordance with the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0 to an AA star rating.

    Standards compliance

    This site has been built to HTML 5.0 standards. This site has been built to CSS 3.0 standards.

    • Local News

      • First look at charity’s new Advice Centre ahead of moving date on 23rd June 16th June 2025
      • Debt advisers from South Glos charity named Debt Team of the Year at prestigious national awards 13th June 2025
      • Yate charity’s office move receives boost as neighbouring business donates chairs 9th June 2025
      • MOVING DATE: Advice charity ‘very excited’ to move to new building on 23rd June 2nd June 2025
      • Hat trick of national IMA award shortlistings for charity’s debt team 28th May 2025
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  • Thanks also to the following Parish Councils: Dodington, Rockhampton, Westerleigh, Hawkesbury Upton, Pucklechurch and others who made donations throughout the year


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Citizens Advice South Gloucestershire is a registered charity (1037480) and registered company limited by guarantee (02715290).
Registered address: Unit 1 Badminton Court, Station Road, Yate BS37 5HZ. Authorised and regulated by the Financial Conduct Authority FRN: 617736. | Web design by Moocow Media
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