Using our Yate Advice Centre

Our Yate Advice Centre provides a welcoming and accessible space for people to get advice. Our building has:

• A large, welcoming reception area
• Six interview rooms for face-to-face drop-ins and appointments
• Space for mobility scooters, wheelchairs and pushchairs
• An accessible toilet for visitors
• A baby-change station
• A book and toy corner for children
• Additional space for our growing team of advisers

The address is Citizens Advice South Gloucestershire, Unit 1 Badminton Court, Station Road, Yate BS37 5HZ (what.three.words: jiffy.validated.flux).

Look for the building with a clock tower just to the east of Yate Railway Station on Station Road.

Drop-ins at our Yate Advice Centre

We hold free, open-door, face-to-face advice sessions at our Yate Advice Centre three times a week, where you can come and speak with us about practically any issue. These are drop-ins – so no appointment is needed. If you are coming to us about a new issue, it’s best to come to one of our drop-ins in Yate or elsewhere in South Gloucestershire in the first instance.

PLEASE NOTE – there is no parking available on site for our drop-in sessions at our Yate Advice Centre. Please use public transport or nearby public car parks.

Appointments

You may be given an appointment at our Yate Advice Centre for issues such as Personal Independence Payment (PIP) applications or debt. You will be contacted with the date and time of your appointment.

How to get to our Yate Advice Centre

By bus

There are bus stops on either side of Station Road very close to our building. These bus stops are served by

• 86 (Stagecoach) – which goes between Kingswood and Yate Shopping Centre via Emersons Green and Coalpit Heath
• Y1 (First) – going between Bristol City Centre and Yate via Winterbourne
• Y2 (First) – going between Bristol City Centre and Yate via Winterbourne
• Y6 (First) – between Broadmead and Chipping Sodbury via Winterbourne

There is also a Y2C minibus service linking Yate to Cribbs Causeway via Thornbury and the villages in the north west of South Gloucestershire. The bus stops at Cranleigh Court Road – a short walk from our new Advice Centre in Station Road.

On foot (from Yate Town Centre)

We’re 0.7 miles from Yate Leisure Centre in the town centre.

Facing the entrance to the leisure centre on the shopping centre side, you can take the pedestrian walkway to the right of the building which leads towards Morrisons.

Then simply walk along Station Road until you reach Badminton Court. This is the red brick building with a clock tower immediately before you reach the railway station.

The length of time this walk would take would be around 16 minutes for most people, though will be different from person to person.

By train

We are right next to Yate Railway Station – meaning we are extremely well-placed for anyone coming to Yate by train. Trains coming from the Bristol Temple Meads arrive at Platform 1. Trains coming from Gloucester arrive at Platform 2. Train times at the station can be found here.

By bike

There is cycle parking at Yate Railway Station.

By car

Yate Park and Ride is a ten-minute walk away from our Advice Centre along Station Road, towards the town centre.

There is a public car park at Yate Railway Station.

Parking charges may apply. Please check the relevant signs if you choose to park in any of the public car-parks.

PLEASE NOTE – There is no parking available on site for our drop-in sessions in Yate. Please use nearby public car parks.