Group shot of our Volunteers and Staff

Citizens Advice South Gloucestershire is a leader in supporting volunteering.

Volunteers. Citizens Advice South Gloucestershire client feedback - "You turned my world around when I was lost and terrified. You gave me hope and for that I want to say a massive thank you."Citizens Advice South Gloucestershire is a vital advice charity in the South West. We help more than 4,000 people per year with a huge range of problems including but not limited to benefits, debt, housing, relationships and employment. And our dedicated volunteers are essential to what we do. Our 20 volunteers give 200 hours a week to help the people of South Gloucestershire and have secured £3.7 million in financial outcomes for the people they help in the past year.

Volunteers are the backbone of Citizens Advice South Gloucestershire and we would love for you to volunteer with us. We put the highest priority on ensuring that our team of volunteers receive full, up-to-date training. They are also expertly supported on a day to day basis. This ensures that people who use the service receive the best service possible. We are always exploring new and better ways of making volunteering worthwhile. Joining our team can mean more fulfillment, opportunity and learning for you.

We’d love it if you could join our team and help us deliver top-quality advice to those who need it in our community. It’s a hugely rewarding role – and we have many team members who have stayed with us for years.

There are lots of ways that you can volunteer with us at Citizens Advice South Gloucestershire. You could become a:

  • Generalist face-to-face advisor, working from our Yate office*
  • Generalist telephone advisor working either in our Yate office or from home*
  • Admin volunteer (office/homeworking)
  • Fundraising volunteer (remote)
  • Research and campaigns volunteer (remote)

If you are taking up one of these roles, we ask that you commit to giving volunteer help twice a week for two years of work with the charity.

For more information, Click here to download our Volunteer pack.

Benefits for volunteering:

  • Travel expenses paid (45p a mile)
  • Dedicated training programme with visiting speakers at monthly team meetings
  • Giving back!

Leaving party for Volunteer Adviser Mike

Volunteer recruitment

We are not currently recruiting for Volunteer Advisers but have some spaces for Receptionists.

If you are interested in becoming a volunteer or would like more information please email Amanda Wood, our Volunteer Manager at bureau@sgloscab.cabnet.org.uk

Our Volunteer Jacky with stall at the Yate International Festival

We recently held a stall at Yate International Festival 2023 to raise awareness of our charity. Please get in touch if you would like to give a few hours to help at one of our next events!

Our Adviser Jonathan explains the Bradley Stoke face-to-face session