Visit Us

Visit Us for Face-to-Face Advice

Visit us - the entrance to Citizens Advice South Gloucestershire's office in Yate

Our face to face advice sessions at 7 venues run across South Gloucestershire, currently in Yate, Stoke Gifford, Bradley Stoke, Thornbury, Cadbury Heath, Lyde Green and Emersons Green.

Do I need to prebook?

No, you are unable to prebook an appointment as all our face-to-face advice sessions are drop-in (unless otherwise stated).

These are drop-in sessions and operate on a first come first serve basis.

Everyone who sees an advisor will get an initial 15 minute session, where we can help find you information to solve your problems.

Please note:

Please be advised to leave extra time. We cannot guarantee you will be seen on the day if it is particularly busy and can only be seen when an advisor is available, but our volunteers try and ensure we triage effectively. If necessary, we’ll make you a further appointment to look at it all in more detail.

We have a small waiting area in our Yate office with a free book swap available but currently no onsite toilet facilities so please use nearby amenities at the local shopping centre before you arrive.









Yate Office, Kennedy Way, BS37 4DQ

Monday4.00   pm – 6.00  pm
Tuesday10.00 am – 3.00 pm
Friday10.00 am – 1.00 pm


Lyde Green, Lyde Green Community Centre, BS16 7GW

Monday10.00 am – 12 noon


Bradley Stoke, Jubilee Centre, BS32 8HL

Wednesday10.00 am – 12 noon


Cadbury Heath, Juice Project, Newton Road, BS30 8EL

1st & 3rd Monday10.00 am – 12 noon


Thornbury, Thornbury Town Hall, High Street, BS35 2AR

Tuesday10.00 am – 12 noon


Emersons Green, Emersons Green Village Hall, Emerson Way, BS16 7AP

Thursday10.00 am – 12 noon


Stoke Gifford, The Community Centre, Little Stoke, BS34 6HR

2nd & 4th Monday12.30 pm – 2.30 pm
Missed a drop-in session for this week? Try phoning our free local advice line instead on 0808 2787947 available every weekday Monday-Fridays from 9am-5pm excluding Bank Holidays.