South GloucestershireSouth Gloucestershire
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We are a local, independent charity and are dependent on donations and grants to continue our vital work for the community.
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  • Home
  • Get advice
    • Face-to-face drop-ins
      • Using our Yate Advice Centre
      • Face-to-face FAQs
    • Telephone advice
    • Online advice
    • Web-chat
  • About us
    • About our charity
      • Meet the team
      • Staff vacancies
      • Volunteer vacancies
    • Our local impact
    • Research and campaigns
    • Our supporters
  • News
    • Press releases
    • Weekly Round-Up newsletter
    • News coverage
    • Find an expert
    • Blog
  • Get involved
    • Volunteer with us
      • 10 reasons to volunteer
      • Volunteer vacancies
    • Ways to donate
    • Fundraising for our charity
      • Fundraising
      • Take on a sponsored challenge together for our charity in 2026
    • Become a member of our Trustee Board
  • Contact us
  • Latest vacancies
    • Staff vacancies
    • Volunteer vacancies

    Home > Visit us at our face-to-face advice sessions

  • Visit us at our face-to-face advice sessions

    Adviser with client

    Our face-to-face advice sessions run across South Gloucestershire, including in Yate, Stoke Gifford, Bradley Stoke, Thornbury, Cadbury Heath, Lyde Green, Staple Hill & Mangotsfield, Filton, Kingswood, Westerleigh & Coalpit Heath, Frampton Cotterell, Charfield, Patchway and Emersons Green.

    There are no appointments needed for our face-to-face advice sessions – they are all drop-in (unless otherwise stated).

    Sessions operate on a first come first served basis. Everyone who sees an Adviser will get an initial 15 minute session, where we can help find you information to solve your issue.

    Please be advised to leave extra time. We cannot guarantee you will be seen on the day if it is particularly busy and can only be seen when an Adviser is available, but our Volunteers try and ensure we triage effectively.

    If necessary, we’ll make you a further appointment to look at it all in more detail.

    Read our face-to-face FAQs here

    Drop-in times and locations

    Yate Advice Centre

    Citizens Advice South Gloucestershire's venue: Advice Centre in Yate

    Citizens Advice South Gloucestershire, Unit 1 Badminton Court, Station Road, Yate BS37 5HZ

    PLEASE NOTE – there is no parking available on site for our drop-in sessions at our Yate Advice Centre. Please use public transport or nearby public car parks.

    Monday 4pm – 6pm
    Tuesday 10am – 3pm
    Friday 10am – 1pm

    Using our Yate Advice Centre

    Lyde Green

    Entrance to Lyde Green community centre

    Lyde Green Community Centre, BS16 7GW

    Monday 10.00 am – 12 noon

    Cadbury Heath

    Juice Project in Cadbury Heath

    Juice Project, Newton Road, BS30 8EL

    1st & 3rd Monday 10.00 am – 12 noon

    Stoke Gifford

    Citizens Advice South Gloucestershire's venue at Little Stoke Community Centre

    Little Stoke Community Centre, Little Stoke, BS34 6HR

    2nd & 4th Monday 10am – 12 noon

    Watch a video

    Thornbury

    Citizens Advice South Gloucestershire's drop-in venue at Thornbury Town Hall

    Thornbury Town Hall, High Street, BS35 2AR

    Tuesday 10.00 am – 12 noon
    Thursday 10.00 am – 12 noon

    Watch a video

    Patchway

    Patchway Family Hub

    Patchway Best Start Family Hub, Patchway Children’s Centre, Epney Close, BS34 5TF

    Tuesday 10.00 am – 12 noon

    Charfield

    Citizens Advice South Gloucestershire's venue at Charfield Village Hall

    Charfield Village Hall, GL12 8TG

    3rd Wednesday 10.00 am – 12 noon

    Bradley Stoke

    Citizens Advice South Gloucestershire's venue at the Jubilee Centre

    Jubilee Centre, BS32 8HL

    Wednesday 10.00 am – 12 noon

    Watch a video

    Filton

    Citizens Advice South Gloucestershire's venue at FACE, Filton

    FACE Charity, Elm Park BS34 7PS

    Wednesday 10.00 am – 12 noon

    Emersons Green

    Citizens Advice South Gloucestershire's venue at Emersons Green Village Hall

    Emersons Green Village Hall, Emerson Way, BS16 7AP

    Thursday 10.00 am – 12 noon

    Watch a video

    Kingswood

    Citizens Advice South Gloucestershire's venue at Kingsmeadow@MadeForever

    Kingsmeadow@MadeForever, Fisher Road, BS15 4RQ

    Thursday 1.00 pm – 3.00 pm

    Staple Hill & Mangotsfield

    Citizens Advice South Gloucestershire's venue at Page Hall

    Page Community Association, BS16 4NE

    Friday 10.00 am – 12 noon

    Watch a video

    Westerleigh & Coalpit Heath

    Citizens Advice South Gloucestershire's venue at Westerleigh Village Hall

    Westerleigh Village Hall, BS37 8QN (1st Friday of the month)

    1st Friday 1 pm – 3 pm

    Watch a video

    Frampton Cotterell

    Citizens Advice South Gloucestershire's venue at the Brockeridge Centre

    Brockeridge Centre, Frampton Cotterell, BS36 2LQ (all Fridays EXCEPT the 1st Friday of the month)

    2nd, 3rd, 4th and 5th Friday 1 pm – 3 pm

    Watch a video

    Or call our free Adviceline – 0808 278 7947 – Monday to Friday 9am to 5pm except Bank Holidays.

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Citizens Advice South Gloucestershire is a registered charity (1037480) and registered company limited by guarantee (02715290).
Registered address: Unit 1 Badminton Court, Station Road, Yate BS37 5HZ. Authorised and regulated by the Financial Conduct Authority FRN: 617736. | Web design by Moocow Media
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