Meet the team
Mary-Anne – Generalist Adviser
Mary-Anne has been with Citizens Advice South Gloucestershire for over five years. She is a Generalist Adviser and also helps clients complete forms for claiming benefits. For many years she worked in the health service.
Janet – Benefits and Generalist Adviser
Janet has been a volunteer at Citizens Advice for more than ten years. She is a Benefits and Generalist Adviser. She helps people to claim benefits, and appeal decisions where necessary. She also gives advice on whatever issues our clients have. She is a former research chemist and science teacher.
Jacky – Adviser
Jacky started volunteering with Citizens Advice South Gloucestershire in late 2022. She helps people who are applying for health-related benefits, putting to good use her 20 years of experience working in the NHS.
Chantal Watts – Chief Executive Officer
I have worked for the organisation of Citizens Advice for 24 years . I started as a Volunteer and progressed to a Welfare Benefit Adviser undertaking general and disability forms along with assisting clients with their appeals and tribunal representations. I joined the team at Citizens Advice South Gloucestershire 16 years ago as a Supervisor and then progressed to Operations Manager. I have now been CEO for the past 9 years after the retirement of my predecessor. I have seen many changes over the years I have been with the organisation and hope I have had a positive impact on the lives of our clients.
Amanda Wood – Finance & Admin Manager
Amanda is our Finance & Admin Manager. Her role is wide ranging but is primarily responsible for dealing with Finance, HR & IT along with all other back office support. She has a wealth of experience having been with the organisation for 25 years.
Rebecca Brown – Development Manager
Becky is our Development Manager leading on strategy, income generation and communications. Her work is focussed on demonstrating impact to secure much-needed funding to deliver effective advice services. Becky’s an experienced bid-writer and has been working at a senior level in the voluntary sector for over 13 years.
Katie Collier – Individual Giving Fundraiser
Katie is our Individual Giving Fundraiser, working to raise awareness of our work as a charity through our communications, events and local groups. Katie has worked across the spectrum of fundraising for the last ten years and is excited to get many more people raising money and engaging with the brilliant work Citizens Advice South Gloucestershire does. Katie can be contacted at: email@example.com
Julien Bristow-Goldschmidt – Help To Claim Adviser
Julien has been with Citizens Advice South Gloucestershire since June 2022. He works on the Help To Claim team advising people on their eligibility for Universal Credit and signposting to other benefits or agencies for further advice. He has previously worked as a benefits adviser at a different charity in Bristol. In his spare time Julien is a big football fan.
Eliza – Advice Session Supervisor and Debt Adviser
Eliza is an Advice Session Supervisor and Debt Adviser at Citizens Advice South Gloucestershire. She supervises the Friday drop-in session in Yate, supporting the advisers and their clients, to ensure that people using our service get the best advice and support they can with their issue. Eliza is also a debt caseworker and supports clients with their debt problems.
Mark Cardwell – Communications Officer
Mark is Communications Officer with Citizens Advice South Gloucestershire. He has responsibility for publicising and promoting the vital work we do as well as maintaining strong internal communications. Mark is a former reporter and is keen to continue building valuable relationships between our charity and local media. Mark can be contacted at: firstname.lastname@example.org
John-Paul Corry – Chair
John-Paul is a seasoned professional with 30 years of experience in growing international industrial businesses. With a focus on helping organizations to develop and grow, J-P is passionate about creating happier, healthier, and more effective work environments. As our Chair, J-P aims to provide energy, clarity, and meaningful impact in delivering our strategy.
Robert Cole – Vice Chair
I have been a Trustee for over three years. My background is most recently as a consultant and trainer in organisation change, programmes and projects. Earlier I did research and development in distributed computer systems and networking, including contributions to the early development of the Internet.