South GloucestershireSouth Gloucestershire
Make a donation
For Advice, contact us on 0808 278 7947
  • Home
  • Get Advice
    • Visit Us
      • Our Face-to-Face work
      • Face-to-face FAQs
    • Web-chat
    • Telephone Advice
      • Universal Credit Support
    • Online Advice
      • National Online Advice
      • BSL videos
  • About Us
    • About our Charity
      • Meet the team
      • Staff Vacancies
    • Our Local Impact
      • Review of the year – our 2024 highlights
      • Our Stories
    • Publications
    • Research and campaigns
    • Our Supporters
      • 2024 Community Fundraising News
  • Latest News
    • Weekly Round-Up
    • Press releases
    • In the media
    • Blog
  • Get Involved
    • Ways to Donate
      • Donate Today
      • Leave A Gift in Your Will
      • In Memory donations
    • Volunteer With Us
      • Reasons to Volunteer
      • Volunteer Information
      • Volunteer Vacancies
    • Partner With Us
      • Charity of the Year
    • Sponsored Challenges
    • Fundraising for Schools
    • Fundraising for Businesses
    • Fundraising in our Neighbourhoods
  • Contact Us
  • Latest vacancies
    • Staff Vacancies
    • Volunteer Vacancies
MAIN MENU MAIN MENU
  • Home
  • Get Advice
    • Visit Us
      • Our Face-to-Face work
      • Face-to-face FAQs
    • Web-chat
    • Telephone Advice
      • Universal Credit Support
    • Online Advice
      • National Online Advice
      • BSL videos
  • About Us
    • About our Charity
      • Meet the team
      • Staff Vacancies
    • Our Local Impact
      • Review of the year – our 2024 highlights
      • Our Stories
    • Publications
    • Research and campaigns
    • Our Supporters
      • 2024 Community Fundraising News
  • Latest News
    • Weekly Round-Up
    • Press releases
    • In the media
    • Blog
  • Get Involved
    • Ways to Donate
      • Donate Today
      • Leave A Gift in Your Will
      • In Memory donations
    • Volunteer With Us
      • Reasons to Volunteer
      • Volunteer Information
      • Volunteer Vacancies
    • Partner With Us
      • Charity of the Year
    • Sponsored Challenges
    • Fundraising for Schools
    • Fundraising for Businesses
    • Fundraising in our Neighbourhoods
  • Contact Us
  • Latest vacancies
    • Staff Vacancies
    • Volunteer Vacancies

    Home > Contact Us > Complaints

  • Complaints

    Complaints - Entrance to Citizens Advice South Gloucestershire

    We aim to give you the best service possible but sometimes we may not be perfect. We have a complaints procedure if you are not happy with us.

    Please telephone the Manager on 01454 334961 to ask for a leaflet to be posted to you.

    • Citizens Advice South Gloucestershire is a small, independent charity under the umbrella of the national Citizens Advice.
    • Universal Credit

      https://www.youtube.com/watch?v=LyrQbcDg5lU
    • PIP

      https://www.youtube.com/watch?v=Kq8BDkr8SPE
    • ESA

      https://www.youtube.com/watch?v=iWb3eWGEJS4
  • Discover

    • Useful Links
    • Staff Login
  • Get Involved

    • Volunteers
    • Donate Today
    • Volunteer Vacancies
    • Staff Vacancies
  • CAB in Action

    • Our Latest News
  • Search

  • South Gloucestershire Council logo
  • Quartet Community Foundation logo
  • Yate Town Council logo
  • Patchway Town Council logo
  • Bradley Stoke Town Council logo
  • Thornbury Town Council logo
  • Stock Gifford Parish Council logo
  • Serco logo
  • Wessex Water logo
  • North Bristol and South Gloucestershire Foodbank logo
  • Big Energy Saving Network logo
  • Chartwell Funding logo
  • Thanks also to the following Parish Councils: Dodington, Rockhampton, Westerleigh, Hawkesbury Upton, Pucklechurch and others who made donations throughout the year


Advice Quality Standard Citizens Advice
  • Accessibility Statement
  • Terms & Conditions
  • Site Map
  • Website Disclaimer, Copyright & Privacy Policy
  • Contact Us
Citizens Advice South Gloucestershire is a registered charity (1037480) and registered company limited by guarantee (02715290).
Registered address: Kennedy Way, Yate, South Gloucestershire, BS37 4DQ. Authorised and regulated by the Financial Conduct Authority FRN: 617736. | Web design by Moocow Media
  • Twitter Social

    Twitter

  • Facebook Social

    Facebook

  • Instagram Social

    Instagram

  • LinkedIn Social

    LinkedIn

  • Feedback

    Feedback