Campaigning for change
The experience of Citizens Advice gives a unique, fresh insight into the problems facing UK citizens. The Citizens Advice service has always provided free, independent advice and used clients’ experiences to influence national and local services and policies. Citizens Advice collects evidence of clients’ problems and uses this to campaign for changes in policies and services. We have a key role in speaking up for clients, raising issues brought into us, contributing to public debate and informing legislation.
For more information go to www.citizensadvice.org.uk/