Universal Support
Get help applying for Universal Credit
Our Help to Claim service can support you in the early stages of your Universal Credit claim, from the application, through to your first payment.
Help to Claim is a dedicated service from Citizens Advice. It’s free, independent and confidential. Our trained advisers can help with things like how to gather evidence for your application or how to prepare for your work coach appointment.
CALL US FOR FREE: 0800 144 8 444 (England) or 08000 241 220 (Wales)
THE TELEPHONE SERVICE WILL OPERATE EXCEPT FOR BANK HOLIDAYS
OR
FOR ONLINE ADVICE and WEBCHAT visit: citizensadvice.org.uk/helptoclaim
You can find more information on Universal Credit on our website:
citizensadvice.org.uk/universalcredit
If you’re a local organisation working with people who need to help applying Universal Credit get in touch with Emmanuelle Claverie at emmanuelle.claverie@southgloscab.org.uk for more information on how you can signpost or refer people to our service.