Energy problem – client says ‘the kindness was overwhelming’ following help from our Adviser
A client was full of praise for our Adviser Angus after he helped clarify her rights in an unusual energy problem.
A client was full of praise for our Adviser Angus after he helped clarify her rights in an unusual energy problem.
A client has thanked Citizens Advice South Gloucestershire – saying the charity helped her when no one else would.
Our advice column for January gives tips on managing debt
Unfortunately our usual Monday drop-in session in Yate from 4pm to 6pm is cancelled today (Mon 18th Dec) due to staff sickness
We hope you have a lovely time over the festive period. But in case you need help, please take note of our Christmas opening times including national help lines
‘He made me smile’: A client who became homeless as a result of escaping domestic abuse was helped by Peter of our Help To Claim team.
In the Chancellor’s Autumn Statement, it was confirmed benefits rates would rise in line with the September 6.7% inflation figure.
October 2023 was our busiest month on record for cost-of-living issues. There were more than 250 of the “top five” key cost-of-living issues
We saw a 22% increase in the number of clients helped by our team in September compared to September 2022.
A client described the service she received from Help To Claim as “excellent” and praised our Adviser Peter’s communication skills.