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    Home > Review of 2025 – our highlights from the year

  • Review of 2025 – our highlights from the year

    2025 has been a huge year for our charity – including fantastic support from you raising funds for our vital work, a pair of prestigious awards and, of course, our move.

    Here we look back on our highlights from the year we moved to larger offices due to increased demand and the growth of our amazing team.

    Thank you for reading!

    Read our Review of 2024 here and our Review of 2023 here.

    January

    We had a great start to the year with the culmination of our Development Manager Rebecca’s 12 Dips of Christmas cold water swimming challenge. She raised a fantastic £537 plus gift aid for our charity. Thanks to everyone who donated

    February

    Work party

    We are grateful to everyone who gave their time and skills to decorate our new premises during the first of our Work Party painting sessions. A special thanks go to Aviva and the members of the public who came to help us

    March

    Adviser Jacky

    Our annual Impact Report for 2024 showed it had been our busiest year on record – covered in the Yate & Sodbury Gazette, The Week In and Thornbury Radio. And we were invited to speak about the news on BBC Radio Bristol

    Our Crowdfunder was launched – raising funds for furniture and fire doors needed at our new Advice Centre

    April

    CASG team at Yate St George's Day festival

    April saw the launch of our Crowdfunder for items needed at our new Advice Centre. Thanks to your donations we reached £430. We also had a successful day at our first festival of the year – Yate St George’s Day Festival

    May

    Debt Team with award

    Our Debt Team were shortlisted for the Institute of Money Advisers Awards for the third year in a row. They went on to win Debt Team of the Year at the conference – a fantastic result for our brilliant team of Debt Advisers

    June

    Newspaper cutting

    We said goodbye to our office of more than 30 years in Kennedy Way and moved into our new Advice Centre in Station Road on 23rd June. The move means we can help more people face-to-face each week

    Our energy expert Marion was interviewed on BBC Points West about prepayment meters

    July

    Adviser Mary-Anne helping a client

    We shared some lovely feedback from a couple helped by our Generalist Adviser Mary-Anne. They said: “Mary-Anne was so helpful and understood what our situation was. […] Mary-Anne did a brilliant job.”

    August

    FACE in Filton

    We announced our latest free drop-in advice session in South Gloucestershire – at FACE in Filton each Wednesday 10am to 12 noon, funded by Filton Town Council. It’s brilliant to be providing advice in a new part of the region

    September

    Cutting the ribbon of our Advice Centre

    We were extremely pleased to officially launch our new Advice Centre with an opening event attended by our partners and stakeholders. Thank you to Claire Young MP for her speech about our impact

    Claire Young MP, MP for Thornbury and Yate, speaking at our launch event in September

    Claire Young MP, MP for Thornbury and Yate, speaking at our launch event in September

    October

    Reception

    We became a Community Welcome Space – meaning our doors in Yate are open to anyone wanting a hot drink and a biscuit and somewhere warm to sit during our Yate drop-in times – even if the person doesn’t want advice

    November

    Our When Advice Really Matters project – which provides holistic, practical advice to people with mental health needs – won a national Citizens Advice award for Client Service Innovation. A huge well done to Project Adviser India

    December

    Serious woman sat on bench

    We launched our Christmas Appeal – “Give the gift of good advice to those facing homelessness”. The number of people we help with homelessness has doubled in recent years and you can help our front-line Advisers by donating:

    DONATE TO OUR CHRISTMAS APPEAL
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Citizens Advice South Gloucestershire is a registered charity (1037480) and registered company limited by guarantee (02715290).
Registered address: Unit 1 Badminton Court, Station Road, Yate BS37 5HZ. Authorised and regulated by the Financial Conduct Authority FRN: 617736. | Web design by Moocow Media
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