Campaigning for change
The experience of Citizens Advice Bureaux gives a unique, fresh insight into the problems facing UK citizens. The Citizens Advice service has always provided free, independent advice and used clients' experiences to influence national and local services and policies. Citizens Advice collects evidence of CAB clients' problems and uses this to campaign for changes in policies and services. We have a key role in speaking up for clients, raising issues brought into bureaux, contributing to public debate and informing legislation.
South Gloucestershire Citizens Advice Bureau is currently undertaking research into local people's awareness of their workplace rights. We are also investigating employers who actively disregard employment rights. Our aim is to raise awareness of basic employment rights in the region, whilst also reminding rogue employers of their duty to adhere to national employment regulations.
Every year the CAB helps hundreds of workers whose workplace rights have been denied or ignored. Denial of paid holiday is one of the biggest problems reported.
Many are also unaware of their basic workplace rights. For example, in a recent pilot survey conducted by South Gloucestershire CAB, 12% of respondents who were employed did not have a written contract, but did not perceive this to be illegal or unfair. Others decide not to pursue rightful claims for fear of losing their jobs, or are put off by the prospect of a time consuming and potentially costly Employment Tribunal.
Beth Haines Doran, CAB Social Policy Assistant, says:
“We want to hear from you if you are unsure of what your rights are.
“We also want to hear from you if you think you have been treated unfairly or denied your legal rights in the workplace.
“You can find your local Citizens Advice Bureau's opening hours on the Face 2 Face advice page. We have offices in Yate, Staple Hill, Thornbury and Bradley Stoke. Alternatively please call 08444 111 444, Monday - Friday, 10am - 2pm.”
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For more information on the campaign go to
For more information on your basic rights at work go to the Citizens Advice website www.adviceguide.org.uk